Congratulations on recently starting a travel business. But will not rest now. Your projects will not be done yet. You must unleash key tactics to allow relentless, sustained business growth to take place. Let’s consider the quickest, quickest and easiest techniques to build sales right now to get a travel agency starting.
1. Follow up every enquiry with 5 multiple professional communications.
Burn this secret into your mind. To create any company to consumer relationship you need to accept that several contacts should be considered the standard rather than the exception when dealing with your prospects. Three, five or seven contacts or communications with your enquirer virtually means a booking will result with you instead of a hit or miss one contact approach.
The largest mistake most new travel businesses make would be to NOT consistently followup every enquiry. The best way to enable this to occur is to get a sales system whereby every consultant professionally and without fear is qualified to simply have 3 or 5 or 7 communications after someone enquiries. You ought to get started with creating a simple 5 step sales system. The following is how you go about it.
An illustration could be when a quotation has become provided to a prospect (Step One). Naturally you might have tried to close the sale professionally but we all know it will likely be normal for a lot of prospects never to book along immediately. This is particularly so for further detailed travel itineraries.
Step 2: A courtesy call to find out what the person feels concerning the information supplied.
Step 3: Email extra tip or information quickly through about the prospect’s trip.
Step 4: Send a pre-prepared letter to thank them for enquiring as well as to offer them a motivation to come back in.
Step 5: Follow-up call again to see the way they are receiving on with their plans as well as offer to help them further. Because rapport has been established now is a good time (if it has not happened in earlier steps) to ask for the booking again plus a final commitment.
These steps are interchangeable and the key is they happen in different mediums via email, direct mail and phone calls. Now consider should you be carrying this out versus another competing travel agency who does not follow up at all or spasmodically at best (which is the norm inside the travel industry). So who will win the vast majority of customers usually?
Why do so many of us within the travel industry do not have logical sales process for following up or residing in touch? How come we help it become this type of hit and miss affair? Imagine the potency of following up each quotation and enquiry 100% of times.
How to make home based travel agent opportunities secret # 1 is not difficult really. It just takes some believed to how to implement this simple system to your travel business.
If I could convince you of the mightiest of strategies, the one that takes the pick since the first tactic I would introduce for any travel business, it will be following up dextpky91 quote within 3 business days and also to keep in touch with your prospects until they purchase.
If you this particular one simple strategy, train your team and also have a written down, easy to implement system, your conversion rate of enquiry to booking will increase and in some cases by dramatic margins! Test it inside your business and discover yourself.
In the past fifteen years, business coach Brian Jackway, a former travel industry professional, has owned, trained, managed and coached 146 different businesses to develop sustained, relentless business growth.